You have just acquired an Sony Xperia E5 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Sony Xperia E5 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Sony Xperia E5 directly back. In truth, there are many tricks to fix this issue. We will consequently see in this article, what are the stuff to do and verify to ensure that the SIM card is recognized on your Sony Xperia E5.
What to do when the SIM card is not recognized on my Sony Xperia E5
Whenever the SIM card is not recognized on your Sony Xperia E5, below is a list of stuff which could help you determine the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Sony Xperia E5 is to clean it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Sony Xperia E5
At times the issue may be caused by the tracking of the SIM card. In truth, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Sony Xperia E5 from reading the SIM card. To fix this issue, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the issue originates from the SIM card, youre able to test it on a different phone and you will have your answer. If it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Sony Xperia E5
Whenever the two previous steps do not give anything, it is required to test a different SIM card to find out in cases where the issue originates from the card. In truth, in cases where other SIM card function on the Sony Xperia E5, it is because the issue originates from the card. Otherwise, it is at the level of the smartphone that we will have to look.
Verify that your Sony Xperia E5 is not Simlocker
In case you have tried many SIM cards on the Sony Xperia E5 and none are recognized, the smartphone might be Simlocker. This means that the Sony Xperia E5 will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet which could do that.
Check that the problem does not be caused by the ROM installed on the Sony Xperia E5
This part mainly concerns the people who root the Sony Xperia E5 to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Sony Xperia E5 and the SIM card back to 1 of your operator’s shops.
