You have just bought an Sony Xperia C5 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Sony Xperia C5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Sony Xperia C5 directly back. In fact, there are a lot of methods to solve this problem. We will therefore see in this article, what are the stuff to do and confirm so that the SIM card is recognized on your Sony Xperia C5.
How to proceed when ever the SIM card is not recognized on my Sony Xperia C5
In the event that the SIM card is not recognized on your Sony Xperia C5, below is a list of stuff that could help you determine the source of the problem, see repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Sony Xperia C5 is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Sony Xperia C5
Oftentimes the problem may possibly be caused by the location of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Sony Xperia C5 from reading the SIM card. To solve this problem, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another cellphone
To find out if the problem originates from the SIM card, youre able to test it on another phone and you will have your answer. In case it is not recognized on other devices, youre able to modify the SIM card.
Try another SIM card on your Sony Xperia C5
In the event that the two previous steps do not give anything, it can be required to test another SIM card to find out if the problem originates from the card. In fact, if other SIM card work on the Sony Xperia C5, it can be because the problem originates from the card. Otherwise, it can be at the level of the cellphone that we will have to look.
Check that your Sony Xperia C5 is not Simlocker
When you have tried a lot of SIM cards on the Sony Xperia C5 and non-e are recognized, the cellphone could be Simlocker. This means that the Sony Xperia C5 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net that could do that.
Check that the problem does not be caused by the ROM installed on the Sony Xperia C5
This part mainly concerns the people who root the Sony Xperia C5 to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we advise you to bring your Sony Xperia C5 and the SIM card back to 1 of your operator’s shops.
