You have just bought an Samsung Galaxy Xcover 2 and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the Samsung Galaxy Xcover 2 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Samsung Galaxy Xcover 2 directly back. In fact, there are many techniques to solve this problem. We will consequently observe in this tuto, what are the things to do and verify in order that the SIM card is recognized on your Samsung Galaxy Xcover 2.
How to proceed when ever the SIM card is not recognized on my Samsung Galaxy Xcover 2
In the event that the SIM card is not recognized on your Samsung Galaxy Xcover 2, below is a list of things which could help you determine the source of the problem, observe repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Samsung Galaxy Xcover 2 is to clean it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Samsung Galaxy Xcover 2
From time to time the problem may possibly result from the location of the SIM card. In truth, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Samsung Galaxy Xcover 2 from reading the SIM card. To solve this problem, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the problem comes from the SIM card, you can test it on a different phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Samsung Galaxy Xcover 2
In the event that the two previous steps do not give anything, it is actually required to test a different SIM card to find out in cases where the problem comes from the card. In fact, in cases where other SIM card function on the Samsung Galaxy Xcover 2, it is actually because the problem comes from the card. Otherwise, it is actually at the level of the cellphone that we will have to look.
Check that your Samsung Galaxy Xcover 2 is not Simlocker
In case you have tried many SIM cards on the Samsung Galaxy Xcover 2 and none are recognized, the cellphone might be Simlocker. This implies that the Samsung Galaxy Xcover 2 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net which could do that.
Check that the problem does not result from the ROM installed on the Samsung Galaxy Xcover 2
This part mainly concerns the people who root the Samsung Galaxy Xcover 2 to install a ROM that is not initial. In the event that this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we advise you to bring your Samsung Galaxy Xcover 2 and the SIM card back to 1 of your operator’s shops.
