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Sometimes, the Samsung Galaxy Note 10.1 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from several places. So, so that you can connect properly to the Wifi network with your Samsung Galaxy Note 10.1, we decided to write this guide. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you must do on the Samsung Galaxy Note 10.1. Finally, we will see what it can be required to do and check on your Wifi box.

What to do when the Samsung Galaxy Note 10.1 has an authentication problem on the Wifi network

Forget the Wifi network on your Samsung Galaxy Note 10.1

In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Samsung Galaxy Note 10.1 may display the text: Authentication or authentication error . In the event that the trouble comes from there, the answer is quite easy. Just forget about the Wifi network in your Samsung Galaxy Note 10.1. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Samsung Galaxy Note 10.1 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Samsung Galaxy Note 10.1. In the event that it still will not work, go to the next trick.

Retype Password

Sometimes the authentication problem originates from the technique you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its Samsung Galaxy Note 10.1. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in several computer problems, the solution is from time to time incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy Note 10.1. After that try to reconnect with your Samsung Galaxy Note 10.1.

Check box settings

In the event that none of the prior answers did work, the problem might be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your Samsung Galaxy Note 10.1 again to Wifi. In the event that the authentication trouble persists, we advise that you contact your service provider or a telephone retail store.