You have just purchased an Samsung Galaxy J5 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Samsung Galaxy J5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Samsung Galaxy J5 directly back. In truth, there are many techniques to fix this issue. We will therefore see in this content, what are the things to do and confirm to ensure the SIM card is recognized on your Samsung Galaxy J5.
How to proceed when the SIM card is not recognized on my Samsung Galaxy J5
Whenever the SIM card is not recognized on your Samsung Galaxy J5, below is a list of things that could help you discover the source of the issue, see repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Samsung Galaxy J5 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Samsung Galaxy J5
Sometimes the issue may sourced from the tracking of the SIM card. Actually, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Samsung Galaxy J5 from reading the SIM card. To fix this issue, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the issue originates from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Samsung Galaxy J5
Whenever the two previous steps do not give anything, it’s required to test another SIM card to find out if the issue originates from the card. In truth, if other SIM card function on the Samsung Galaxy J5, it’s because the issue originates from the card. Otherwise, it’s at the level of the mobile phone that we will have to look.
Verify that your Samsung Galaxy J5 is not Simlocker
If you have tried many SIM cards on the Samsung Galaxy J5 and none are recognized, the mobile phone may be Simlocker. It indicates that the Samsung Galaxy J5 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that could do that.
Check that the problem does not sourced from the ROM installed on the Samsung Galaxy J5
This part mainly concerns the people who root the Samsung Galaxy J5 to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Samsung Galaxy J5 and the SIM card back to one of your operator’s shops.
