You have just purchased an Samsung Galaxy Cx and when you turn it on, it displays the following error text: SIM card not recognized. From time to time the Samsung Galaxy Cx does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Samsung Galaxy Cx directly back. In truth, there are several techniques to solve this problem. We will therefore find out in this tuto, what are the things to do and check to ensure the SIM card is recognized on your Samsung Galaxy Cx.
What to do when the SIM card is not recognized on my Samsung Galaxy Cx
In the event that the SIM card is not recognized on your Samsung Galaxy Cx, below is a list of things that will help you determine the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Samsung Galaxy Cx is to wash it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Samsung Galaxy Cx
From time to time the problem may possibly sourced from the location of the SIM card. In truth, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Samsung Galaxy Cx from reading the SIM card. To solve this problem, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem originates from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Samsung Galaxy Cx
In the event that the two previous steps do not give anything, it’s important to test a different SIM card to find out if perhaps the problem originates from the card. In truth, if perhaps other SIM card work on the Samsung Galaxy Cx, it’s because the problem originates from the card. Otherwise, it’s at the level of the telephone that we will have to look.
Check that your Samsung Galaxy Cx is not Simlocker
If you have tried several SIM cards on the Samsung Galaxy Cx and non-e are recognized, the telephone might be Simlocker. This means that the Samsung Galaxy Cx will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net that will do that.
Check that the problem does not sourced from the ROM installed on the Samsung Galaxy Cx
This part mainly concerns the people who root the Samsung Galaxy Cx to install a ROM that is not original. In the event that this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We highly recommend that you reinstall an original ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Samsung Galaxy Cx and the SIM card back to 1 of your operator’s shops.
