You have just purchased an Polaroid Topaz and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Polaroid Topaz does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Polaroid Topaz directly back. In fact, there are several tips to solve this problem. We will consequently find out in this tuto, what are the things to do and check so that the SIM card is recognized on your Polaroid Topaz.
How to proceed when ever the SIM card is not recognized on my Polaroid Topaz
In cases where the SIM card is not recognized on your Polaroid Topaz, below is a list of things that will help you determine the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Polaroid Topaz is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Polaroid Topaz
At times the problem may possibly come from the location of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Polaroid Topaz from reading the SIM card. To solve this problem, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the problem originates from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Polaroid Topaz
In cases where the two previous steps do not give anything, it truly is important to test a different SIM card to find out whenever the problem originates from the card. In fact, whenever other SIM card work on the Polaroid Topaz, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the smartphone that we will have to look.
Check that your Polaroid Topaz is not Simlocker
When you have tried several SIM cards on the Polaroid Topaz and none are recognized, the smartphone may perhaps be Simlocker. This implies that the Polaroid Topaz will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web that will do that.
Check that the problem does not come from the ROM installed on the Polaroid Topaz
This part mainly concerns the people who root the Polaroid Topaz to install a ROM that is not initial. In cases where this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We advise that you reinstall an initial ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we advise you to bring your Polaroid Topaz and the SIM card back to one of your operator’s shops.
