Occasionally, the Orange Dive 30 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from several places. So, so that you can actually connect properly to the Wifi network with your Orange Dive 30, we decided to write this guide. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Orange Dive 30. Finally, we will see what it can be important to do and check on your Wifi box.
What to do when the Orange Dive 30 has an authentication problem on the Wifi network
Forget the Wifi network on your Orange Dive 30
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Orange Dive 30 may display the text: Authentication or authentication error . If the trouble comes from there, the answer is quite simple. Simply forget about the Wifi network in your Orange Dive 30. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s carried out, you can actually try again to connect to the Wifi network. If the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Orange Dive 30 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Orange Dive 30. If it still does not work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the solution you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its Orange Dive 30. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Orange Dive 30. After that try to reconnect with your Orange Dive 30.
Check box settings
If non-e of the previous solutions did work, the problem may be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Orange Dive 30 again to Wifi. If the authentication trouble continues, we recommend that you contact your service provider or a telephone store.
