Oftentimes, the Nokia Lumia 1020 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from a lot of places. So, so that you can actually connect properly to the Wifi network with your Nokia Lumia 1020, we decided to produce this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you have to do on the Nokia Lumia 1020. At last, we will see what it can be necessary to do and check on your Wifi box.
What to do when the Nokia Lumia 1020 has an authentication problem on the Wifi network
Forget the Wifi network on your Nokia Lumia 1020
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Nokia Lumia 1020 may display the message: Authentication or authentication error . In the event that the problem comes from there, the answer is quite easy. Just forget about the Wifi network in your Nokia Lumia 1020. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is carried out, you can actually try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Nokia Lumia 1020 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Nokia Lumia 1020. In the event that it still doesn’t work, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the way you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its Nokia Lumia 1020. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of laptop problems, the solution is occasionally very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Nokia Lumia 1020. After that try to reconnect with your Nokia Lumia 1020.
Check box settings
In the event that non-e of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Nokia Lumia 1020 again to Wifi. In the event that the authentication problem continues, we suggest that you contact your service provider or a telephone retail store.
