You have just acquired an Motorola Moto Z3 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Motorola Moto Z3 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Motorola Moto Z3 directly back. In truth, there are several methods to solve this problem. We will therefore discover in this content, what are the things to do and check in order that the SIM card is recognized on your Motorola Moto Z3.
How to proceed when ever the SIM card is not recognized on my Motorola Moto Z3
If perhaps the SIM card is not recognized on your Motorola Moto Z3, below is a list of things that may help you identify the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Motorola Moto Z3 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Motorola Moto Z3
At times the problem may result from the location of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Motorola Moto Z3 from reading the SIM card. To solve this problem, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the problem originates from the SIM card, you may test it on another phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Motorola Moto Z3
If perhaps the two previous steps do not give anything, it truly is necessary to test another SIM card to find out in cases where the problem originates from the card. In truth, in cases where other SIM card work on the Motorola Moto Z3, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.
Confirm that your Motorola Moto Z3 is not Simlocker
When you have tried several SIM cards on the Motorola Moto Z3 and non-e are recognized, the mobile phone could possibly be Simlocker. It indicates that the Motorola Moto Z3 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that may do that.
Check that the problem does not result from the ROM installed on the Motorola Moto Z3
This part mainly concerns the people who root the Motorola Moto Z3 to install a ROM that is not original. If perhaps this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We advise that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we recommend you to bring your Motorola Moto Z3 and the SIM card back to 1 of your operator’s shops.
