Oftentimes, the Motorola Moto G 2 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from several places. So, so that you may connect properly to the Wifi network with your Motorola Moto G 2, we decided to produce this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the Motorola Moto G 2. Finally, we will see what it can be required to do and check on your Wifi box.
What to do when the Motorola Moto G 2 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto G 2
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola Moto G 2 may display the text message: Authentication or authentication error . If the problem comes from there, the answer is quite simple. Just forget about the Wifi network in your Motorola Moto G 2. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you may try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Motorola Moto G 2 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Motorola Moto G 2. If it still will not function, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the way you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its Motorola Moto G 2. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many pc problems, the solution is occasionally incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola Moto G 2. Then try to reconnect with your Motorola Moto G 2.
Check box settings
If non-e of the prior answers did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. Then try to connect your Motorola Moto G 2 again to Wifi. If the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
