Microsoft Lumia 550: Wifi Authentication Problem

Sometimes, the Microsoft Lumia 550 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially result from several places. So, so that you can actually connect properly to the Wifi network with your Microsoft Lumia 550, we decided to write this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you must do on the Microsoft Lumia 550. Finally, we will see what it truly is necessary to do and check on your Wifi box.

What to do when the Microsoft Lumia 550 has an authentication problem on the Wifi network

Forget the Wifi network on your Microsoft Lumia 550

Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Microsoft Lumia 550 may display the text: Authentication or authentication error . Whenever the trouble comes from there, the solution is quite easy. Simply forget about the Wifi network in your Microsoft Lumia 550. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is carried out, you can actually try again to connect to the Wifi network. If the trouble is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Microsoft Lumia 550 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it truly is incredibly basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Microsoft Lumia 550. Whenever it still doesn’t function, go to the next trick.

Retype Security password

Sometimes the authentication problem originates from the method you type the Wifi network security password. In fact, it truly is sometimes subtle to type a security password Wifi on its Microsoft Lumia 550. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many computer problems, the solution is at times incredibly simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Microsoft Lumia 550. Then try to reconnect with your Microsoft Lumia 550.

Check box settings

Whenever non-e of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your Microsoft Lumia 550 again to Wifi. Whenever the authentication trouble remains, we recommend that you contact your service provider or a telephone store.