From time to time, the LG Prime Plus displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you can actually connect properly to the Wifi network with your LG Prime Plus, we decided to write this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the LG Prime Plus. Finally, we will see what it can be important to do and check on your Wifi box.
What to do when the LG Prime Plus has an authentication problem on the Wifi network
Forget the Wifi network on your LG Prime Plus
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your LG Prime Plus may display the text: Authentication or authentication error . In the event that the trouble comes from there, the solution is quite easy. Just forget about the Wifi network in your LG Prime Plus. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is completed, you can actually try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the LG Prime Plus because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You may then try to reconnect to the Wifi network with your LG Prime Plus. In the event that it still does not function, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the solution you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its LG Prime Plus. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is sometimes very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your LG Prime Plus. After that try to reconnect with your LG Prime Plus.
Check box settings
In the event that none of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your LG Prime Plus again to Wifi. In the event that the authentication trouble remains, we recommend that you contact your service provider or a telephone store.
