From time to time, the LG G5 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly result from a lot of places. So, so that you can connect properly to the Wifi network with your LG G5, we decided to write this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you have to do on the LG G5. Finally, we will see what it is important to do and check on your Wifi box.
What to do when the LG G5 has an authentication problem on the Wifi network
Forget the Wifi network on your LG G5
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your LG G5 may display the text message: Authentication or authentication error . In cases where the issue comes from there, the solution is very simple. Just forget about the Wifi network in your LG G5. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the LG G5 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your LG G5. In cases where it still doesn’t work, go to the next trick.
Retype Password
From time to time the authentication problem comes from the method you type the Wifi network password. In fact, it is sometimes subtle to type a password Wifi on its LG G5. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is from time to time very simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your LG G5. Then try to reconnect with your LG G5.
Check box settings
In cases where non-e of the prior answers did work, the problem might be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your LG G5 again to Wifi. In cases where the authentication issue persists, we recommend that you contact your service provider or a telephone store.
