Sometimes, the Kyocera Torque displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by many places. So, so that you can connect properly to the Wifi network with your Kyocera Torque, we decided to write this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you need to do on the Kyocera Torque. Finally, we will see what it is actually important to do and check on your Wifi box.
What to do when the Kyocera Torque has an authentication problem on the Wifi network
Forget the Wifi network on your Kyocera Torque
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Kyocera Torque may display the text: Authentication or authentication error . In cases where the problem comes from there, the solution is fairly simple. Just forget about the Wifi network in your Kyocera Torque. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s carried out, you can try again to connect to the Wifi network. In the event that the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Kyocera Torque because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Kyocera Torque. In cases where it still will not work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the technique you type the Wifi network security password. Indeed, it is actually sometimes subtle to type a security password Wifi on its Kyocera Torque. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many pc problems, the solution is sometimes extremely simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Kyocera Torque. After that try to reconnect with your Kyocera Torque.
Check box settings
In cases where non-e of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your Kyocera Torque again to Wifi. In cases where the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
