From time to time, the HTC Sensation displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from several places. So, so that you can connect properly to the Wifi network with your HTC Sensation, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you must do on the HTC Sensation. At last, we will see what it can be important to do and check on your Wifi box.
What to do when the HTC Sensation has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Sensation
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC Sensation may display the text message: Authentication or authentication error . In the event that the issue comes from there, the answer is quite simple. Just forget about the Wifi network in your HTC Sensation. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you can try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the HTC Sensation because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your HTC Sensation. In the event that it still doesn’t work, go to the next trick.
Retype Password
From time to time the authentication problem originates from the way you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its HTC Sensation. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is sometimes extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Sensation. Then try to reconnect with your HTC Sensation.
Check box settings
In the event that non-e of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. Then try to connect your HTC Sensation again to Wifi. In the event that the authentication issue continues, we suggest that you contact your service provider or a telephone store.
