Sometimes, the HTC One SV displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially come from several places. So, so that you can actually connect properly to the Wifi network with your HTC One SV, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the HTC One SV. At last, we will see what it’s required to do and check on your Wifi box.
What to do when the HTC One SV has an authentication problem on the Wifi network
Forget the Wifi network on your HTC One SV
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC One SV may display the text: Authentication or authentication error . In the event that the issue comes from there, the answer is quite simple. Simply forget about the Wifi network in your HTC One SV. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is done, you can actually try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the HTC One SV because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your HTC One SV. In the event that it still doesn’t work, go to the next trick.
Retype Security password
Sometimes the authentication problem originates from the technique you type the Wifi network password. Indeed, it’s sometimes subtle to type a password Wifi on its HTC One SV. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is sometimes very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC One SV. Then try to reconnect with your HTC One SV.
Check box settings
In the event that non-e of the prior answers did work, the problem might be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your HTC One SV again to Wifi. In the event that the authentication issue remains, we advise that you contact your service provider or a telephone store.
