From time to time, the HTC One M9 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from many places. So, so that you can connect properly to the Wifi network with your HTC One M9, we decided to write this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you must do on the HTC One M9. At last, we will see what it truly is required to do and check on your Wifi box.
What to do when the HTC One M9 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC One M9
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your HTC One M9 may display the text: Authentication or authentication error . Whenever the trouble comes from there, the solution is fairly simple. Just forget about the Wifi network in your HTC One M9. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the HTC One M9 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. Youre able to then try to reconnect to the Wifi network with your HTC One M9. Whenever it still doesn’t work, go to the next trick.
Retype Password
From time to time the authentication problem comes from the technique you type the Wifi network security password. In fact, it truly is sometimes subtle to type a security password Wifi on its HTC One M9. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is from time to time very simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC One M9. Then try to reconnect with your HTC One M9.
Check box settings
Whenever none of the prior solutions did work, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . Whenever this is not the case, choose this option. Then try to connect your HTC One M9 again to Wifi. Whenever the authentication trouble persists, we advise that you contact your service provider or a telephone store.
