At times, the HTC Desire 826 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by many places. So, so that you may connect properly to the Wifi network with your HTC Desire 826, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you have to do on the HTC Desire 826. Finally, we will see what it is important to do and check on your Wifi box.
What to do when the HTC Desire 826 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 826
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HTC Desire 826 may display the text message: Authentication or authentication error . In cases where the issue comes from there, the answer is quite simple. Just forget about the Wifi network in your HTC Desire 826. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you may try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the HTC Desire 826 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your HTC Desire 826. In cases where it still will not function, go to the next trick.
Retype Password
At times the authentication problem comes from the way you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its HTC Desire 826. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is at times extremely simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC Desire 826. Then try to reconnect with your HTC Desire 826.
Check box settings
In cases where non-e of the previous answers did function, the problem may be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your HTC Desire 826 again to Wifi. In cases where the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.
