It may have happened to you when you went abroad, or when you changed operators, you can not connect to the internet or can not send MMS. If so, it’s probably because of the APN seted up on your Neffos C9. So we therefore decided to write this content to solve this trouble. We will first of all find out what a APN is. We will see in a second time how to configure an APN on your Neffos C9. Finally, we will see in what situations you should change the APN on the Neffos C9.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Neffos C9 to connect to the net and receive MMS. An improperly configured APN may therefore prevent your Neffos C9 from receiving MMS or connecting to the internet. You have to know that each operator has a different APN of their own.
How you can set up an APN on your Neffos C9
If you’d like to configure an APN on your Neffos C9, you will have to navigate to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You will need to go to Advanced Settings and lastly Access Point Names . Once you are there, you need to click the three dots at the top right of the screen and select New APN . You will then access a form that you will have to fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the net and copy it into the form. Almost always, the APN of each operator are quickly findable. You have to repeat two times the process on your Neffos C9. Certainly, you will need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Neffos C9?
In general, you will not always need to set up an APN on your Neffos C9 as normally, this is done automatically. However, there are several cases that need the configuration of an APN on your Neffos C9. This is for example the case if you bought your used Neffos C9 and that the person who sold it to you was with a different operator than yours. This could also be the case if you are traveling abroad and consequently change your SIM card.
