It may have happened to you when you travel abroad, or when you have changed operators, you cannot connect to the net or can not send pictures. If that is the case, It’s likely because of the APN configured on your Moto G4. So we decided to draft this post to fix this situation. We will first observe what a APN is. We will see in a second time how to configure an APN on your Moto G4. Finally, we will see in what situations you should change the APN on the Moto G4.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Moto G4 to connect to the web and receive MMS. An incorrectly configured APN can thus prevent your Moto G4 from receiving MMS or connecting to the internet. You have to know that each operator has a different APN of their own.
Tips on how to configure an APN on your Moto G4
When you want to configure an APN on your Moto G4, you need to navigate to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You need to navigate to Advanced Settings and lastly Access Point Names . Once you are there, you have to select the three dots at the top right of the screen and choose New APN . You may then access a form that you need to fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Most of the time, the APN of each operator are easily findable. You must repeat 2 times the process on your Moto G4. In fact, you need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Moto G4?
Generally speaking, you don’t necessarily need to configure an APN on your Moto G4 as it’s usually done automatically. Nevertheless, there are several situations that require the setup of an APN on your Moto G4. This is for example the case if you bought your used Moto G4 and that the person who sold it to you was with a different operator than yours. This may also be the case if you’re traveling abroad and consequently change your SIM card.
