Maybe it happened to you when you went abroad, or when you have changed operators, you can’t connect to the web or can not send pictures. If that is the case, it’s probably because of the APN configured on your Crosscall TREKKER-M1. So we made the decision to draft this article to solve this problem. We will initially see what a APN is. We will see in a second time how to configure an APN on your Crosscall TREKKER-M1. Finally, we will see in which situations you must modify the APN on the Crosscall TREKKER-M1.
What is an APN
The APN means Access Point Name. The APN therefore represents a set of connection data. This connection data allows your Crosscall TREKKER-M1 to connect to the internet and receive MMS. An incorrectly seted up APN can so prevent your Crosscall TREKKER-M1 from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
The right way to set up an APN on your Crosscall TREKKER-M1
If you want to configure an APN on your Crosscall TREKKER-M1, you need to navigate to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You will need to go to Advanced Settings and then finally Access Point Names . Once you’re there, you need to click the three dots at the top right of the screen and select New APN . You may then access a form that you need to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Normally, the APN of each operator are very easily findable. You need to do it again 2 times the operation on your Crosscall TREKKER-M1. In fact, you will need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Crosscall TREKKER-M1?
As a general rule, you don’t necessarily need to set up an APN on your Crosscall TREKKER-M1 as it’s usually done automatically. However, there are some situations that need the configuration of an APN on your Crosscall TREKKER-M1. This is for example the case if you purchased your used Crosscall TREKKER-M1 and that the person who sold it to you was with a different operator than yours. This can also be the case if you are traveling abroad and therefore change your SIM card.
