Sometimes, the Echo Star displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly come from many places. So, so that you can connect properly to the Wifi network with your Echo Star, we decided to produce this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you have to do on the Echo Star. At last, we will see what it’s necessary to do and check on your Wifi box.
What to do when the Echo Star has an authentication problem on the Wifi network
Forget the Wifi network on your Echo Star
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Echo Star may display the message: Authentication or authentication error . If the issue comes from there, the answer is very simple. Just forget about the Wifi network in your Echo Star. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s done, you can try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Echo Star because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Echo Star. If it still does not function, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the method you type the Wifi network password. In fact, it’s sometimes subtle to type a password Wifi on its Echo Star. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is at times incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Echo Star. Then try to reconnect with your Echo Star.
Check box settings
If non-e of the previous solutions did function, the problem could be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. Then try to connect your Echo Star again to Wifi. If the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.
