Oftentimes, the Doogee X7 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly originate from several places. So, so that youre able to connect properly to the Wifi network with your Doogee X7, we decided to produce this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you need to do on the Doogee X7. Finally, we will see what it is important to do and check on your Wifi box.
How to proceed when the Doogee X7 has an authentication problem on the Wifi network
Forget the Wifi network on your Doogee X7
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Doogee X7 may display the text: Authentication or authentication error . Whenever the problem comes from there, the answer is straightforward. Just forget about the Wifi network in your Doogee X7. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s done, youre able to try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Doogee X7 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Doogee X7. Whenever it still does not function, go to the next trick.
Retype Password
Oftentimes the authentication problem comes from the solution you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its Doogee X7. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Doogee X7. Then try to reconnect with your Doogee X7.
Check box settings
Whenever none of the previous solutions did function, the problem may be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your Doogee X7 again to Wifi. Whenever the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
