You have just bought an BQ Aquaris 5 and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the BQ Aquaris 5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the BQ Aquaris 5 directly back. In truth, there are many techniques to fix this trouble. We will therefore see in this tuto, what are the things to do and verify in order that the SIM card is recognized on your BQ Aquaris 5.
What to do when the SIM card is not recognized on my BQ Aquaris 5
If the SIM card is not recognized on your BQ Aquaris 5, below is a list of things that will help you determine the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your BQ Aquaris 5 is to clean it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your BQ Aquaris 5
Sometimes the trouble may possibly result from the location of the SIM card. Actually, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the BQ Aquaris 5 from reading the SIM card. To fix this trouble, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the trouble originates from the SIM card, you may test it on another phone and you will have your answer. When it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your BQ Aquaris 5
If the two previous steps do not give anything, it’s required to test another SIM card to find out whenever the trouble originates from the card. In truth, whenever other SIM card function on the BQ Aquaris 5, it’s because the trouble originates from the card. Otherwise, it’s at the level of the telephone that we will have to look.
Confirm that your BQ Aquaris 5 is not Simlocker
When you have tried many SIM cards on the BQ Aquaris 5 and non-e are recognized, the telephone may perhaps be Simlocker. It indicates that the BQ Aquaris 5 will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that will do that.
Check that the problem will not result from the ROM installed on the BQ Aquaris 5
This part mainly concerns the people who root the BQ Aquaris 5 to install a ROM that is not initial. If this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we advise you to bring your BQ Aquaris 5 and the SIM card back to one of your operator’s shops.
