Sometimes, the Blackview BV9500 Pro displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from a lot of places. So, so that you can actually connect properly to the Wifi network with your Blackview BV9500 Pro, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the Blackview BV9500 Pro. Finally, we will see what it’s required to do and check on your Wifi box.
What to do when the Blackview BV9500 Pro has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BV9500 Pro
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview BV9500 Pro may display the text message: Authentication or authentication error . In cases where the issue comes from there, the solution is straightforward. Just forget about the Wifi network in your Blackview BV9500 Pro. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is completed, you can actually try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Blackview BV9500 Pro because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Blackview BV9500 Pro. In cases where it still does not work, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the way you type the Wifi network security password. In truth, it’s sometimes subtle to type a security password Wifi on its Blackview BV9500 Pro. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is oftentimes very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Blackview BV9500 Pro. After that try to reconnect with your Blackview BV9500 Pro.
Check box settings
In cases where none of the previous answers did work, the problem might be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. After that try to connect your Blackview BV9500 Pro again to Wifi. In cases where the authentication issue remains, we highly recommend that you contact your service provider or a telephone retail store.
