You have just bought an Blackview BV9500 Pro and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Blackview BV9500 Pro does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Blackview BV9500 Pro directly back. Certainly, there are a lot of techniques to solve this issue. We will for that reason see in this content, what are the things to do and confirm to ensure that the SIM card is recognized on your Blackview BV9500 Pro.
What to do when ever the SIM card is not recognized on my Blackview BV9500 Pro
In cases where the SIM card is not recognized on your Blackview BV9500 Pro, below is a list of things that will help you determine the source of the issue, see repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Blackview BV9500 Pro is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Blackview BV9500 Pro
Sometimes the issue might result from the location of the SIM card. In truth, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Blackview BV9500 Pro from reading the SIM card. To solve this issue, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the issue originates from the SIM card, you may test it on another phone and you will have your answer. When it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your Blackview BV9500 Pro
In cases where the two previous steps do not give anything, it is actually necessary to test another SIM card to find out in the event that the issue originates from the card. Certainly, in the event that other SIM card work on the Blackview BV9500 Pro, it is actually because the issue originates from the card. Otherwise, it is actually at the level of the smartphone that we will have to look.
Check that your Blackview BV9500 Pro is not Simlocker
In case you have tried a lot of SIM cards on the Blackview BV9500 Pro and non-e are recognized, the smartphone could be Simlocker. This means that the Blackview BV9500 Pro will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that will do that.
Check that the problem does not result from the ROM installed on the Blackview BV9500 Pro
This part mainly concerns the people who root the Blackview BV9500 Pro to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We suggest that you reinstall an original ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we recommend you to bring your Blackview BV9500 Pro and the SIM card back to one of your operator’s shops.