Oftentimes, the Blackview A20 Pro displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from a lot of places. So, so that you can connect properly to the Wifi network with your Blackview A20 Pro, we decided to produce this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you must do on the Blackview A20 Pro. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Blackview A20 Pro has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview A20 Pro
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview A20 Pro may display the text: Authentication or authentication error . In cases where the trouble comes from there, the answer is quite easy. Simply forget about the Wifi network in your Blackview A20 Pro. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you can try again to connect to the Wifi network. If the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Blackview A20 Pro because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Blackview A20 Pro. In cases where it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the solution you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its Blackview A20 Pro. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is from time to time very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview A20 Pro. Then try to reconnect with your Blackview A20 Pro.
Check box settings
In cases where none of the previous answers did function, the problem could be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Blackview A20 Pro again to Wifi. In cases where the authentication trouble continues, we highly recommend that you contact your service provider or a telephone store.
