From time to time, the ARCHOS Diamond Alpha displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you may connect properly to the Wifi network with your ARCHOS Diamond Alpha, we decided to produce this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you have to do on the ARCHOS Diamond Alpha. At last, we will see what it is necessary to do and check on your Wifi box.
How to proceed when the ARCHOS Diamond Alpha has an authentication problem on the Wifi network
Forget the Wifi network on your ARCHOS Diamond Alpha
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your ARCHOS Diamond Alpha may display the text message: Authentication or authentication error . In cases where the issue comes from there, the answer is quite simple. Just forget about the Wifi network in your ARCHOS Diamond Alpha. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you may try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the ARCHOS Diamond Alpha because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. Youre able to then try to reconnect to the Wifi network with your ARCHOS Diamond Alpha. In cases where it still will not function, go to the next trick.
Retype Password
From time to time the authentication problem originates from the technique you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its ARCHOS Diamond Alpha. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is at times incredibly simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your ARCHOS Diamond Alpha. Then try to reconnect with your ARCHOS Diamond Alpha.
Check box settings
In cases where none of the previous solutions did function, the problem could be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your ARCHOS Diamond Alpha again to Wifi. In cases where the authentication issue persists, we advise that you contact your service provider or a telephone retail store.
