You have just purchased an Alcatel Pop Up and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Alcatel Pop Up does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Alcatel Pop Up directly back. Indeed, there are many tricks to solve this problem. We will for that reason find out in this tuto, what are the stuff to do and check in order that the SIM card is recognized on your Alcatel Pop Up.
What to do when the SIM card is not recognized on my Alcatel Pop Up
If the SIM card is not recognized on your Alcatel Pop Up, below is a list of stuff that can help you discover the source of the problem, find out repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Alcatel Pop Up is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel Pop Up
Sometimes the problem might sourced from the location of the SIM card. In fact, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Alcatel Pop Up from reading the SIM card. To solve this problem, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem originates from the SIM card, youre able to test it on a different phone and you will have your answer. If it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Alcatel Pop Up
If the two previous steps do not give anything, it is actually important to test a different SIM card to find out in cases where the problem originates from the card. Indeed, in cases where other SIM card work on the Alcatel Pop Up, it is actually because the problem originates from the card. Otherwise, it is actually at the level of the telephone that we will have to look.
Confirm that your Alcatel Pop Up is not Simlocker
If you have tried many SIM cards on the Alcatel Pop Up and non-e are recognized, the telephone may be Simlocker. This means that the Alcatel Pop Up will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that can do that.
Check that the problem does not sourced from the ROM installed on the Alcatel Pop Up
This part mainly concerns the people who root the Alcatel Pop Up to install a ROM that is not initial. If this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we advise you to bring your Alcatel Pop Up and the SIM card back to 1 of your operator’s shops.
