You have just purchased an Alcatel One Touch Pixi First and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Alcatel One Touch Pixi First does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Alcatel One Touch Pixi First directly back. Indeed, there are several techniques to solve this trouble. We will therefore find out in this content, what are the things to do and confirm to ensure the SIM card is recognized on your Alcatel One Touch Pixi First.
How to proceed when the SIM card is not recognized on my Alcatel One Touch Pixi First
In the event that the SIM card is not recognized on your Alcatel One Touch Pixi First, below is a list of things which could help you determine the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Alcatel One Touch Pixi First is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel One Touch Pixi First
At times the trouble might be caused by the location of the SIM card. In fact, it often happens that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel One Touch Pixi First from reading the SIM card. To solve this trouble, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the trouble comes from the SIM card, youre able to test it on another phone and you will have your answer. If it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Alcatel One Touch Pixi First
In the event that the two previous steps do not give anything, it’s important to test another SIM card to find out in cases where the trouble comes from the card. Indeed, in cases where other SIM card function on the Alcatel One Touch Pixi First, it’s because the trouble comes from the card. Otherwise, it’s at the level of the telephone that we will have to look.
Confirm that your Alcatel One Touch Pixi First is not Simlocker
When you have tried several SIM cards on the Alcatel One Touch Pixi First and none are recognized, the telephone could possibly be Simlocker. This implies that the Alcatel One Touch Pixi First will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet which could do that.
Check that the problem will not be caused by the ROM installed on the Alcatel One Touch Pixi First
This part mainly concerns the people who root the Alcatel One Touch Pixi First to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we recommend you to bring your Alcatel One Touch Pixi First and the SIM card back to 1 of your operator’s shops.
