You have just bought an Alcatel One Touch Idol Alpha and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Alcatel One Touch Idol Alpha does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Alcatel One Touch Idol Alpha directly back. In fact, there are many tips to fix this problem. We will therefore see in this tuto, what are the stuff to do and check to ensure that the SIM card is recognized on your Alcatel One Touch Idol Alpha.
What to do when the SIM card is not recognized on my Alcatel One Touch Idol Alpha
If perhaps the SIM card is not recognized on your Alcatel One Touch Idol Alpha, below is a list of stuff which could help you identify the source of the problem, see repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Alcatel One Touch Idol Alpha is to clean it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel One Touch Idol Alpha
Sometimes the problem may result from the location of the SIM card. In truth, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Alcatel One Touch Idol Alpha from reading the SIM card. To fix this problem, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem comes from the SIM card, you may test it on a different phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Alcatel One Touch Idol Alpha
If perhaps the two previous steps do not give anything, it is required to test a different SIM card to find out whenever the problem comes from the card. In fact, whenever other SIM card function on the Alcatel One Touch Idol Alpha, it is because the problem comes from the card. Otherwise, it is at the level of the telephone that we will have to look.
Verify that your Alcatel One Touch Idol Alpha is not Simlocker
When you have tried many SIM cards on the Alcatel One Touch Idol Alpha and none are recognized, the telephone might be Simlocker. This implies that the Alcatel One Touch Idol Alpha will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web which could do that.
Check that the problem will not result from the ROM installed on the Alcatel One Touch Idol Alpha
This part mainly concerns the people who root the Alcatel One Touch Idol Alpha to install a ROM that is not initial. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we advise you to bring your Alcatel One Touch Idol Alpha and the SIM card back to 1 of your operator’s shops.
