You may have launched the camera on your Alcatel 5 and it displays an error text message. Thus, in cases where the camera of your Alcatel 5 no longer functions, unfortunately you can no longer take photos. To solve this issue, we decided to describe to you the steps to follow so that the camera of your Alcatel 5 works again. So we’ll see what you have to do in cases where the camera app on your Alcatel 5 shows you one of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
What to do when the camera does your Alcatel 5 no longer functions?
1- Restart your Alcatel 5
It can be the 1st thing to do once the Alcatel 5 camera is not working is to restart the phone. Actually, it happens sometimes that the situation is due to a simple bug. Once this is the circumstance, a little restart will resolve the problem. If it still will not work, you can navigate to the next section.
2- Update your applications
At times the camera app does not work mainly because it has not been updated . So you can update by going to Google Play and lastly in My video games and apps. If the app is already up to date or it still will not work, navigate to the next section.
3- Empty the camera app cache of your Alcatel 5
It might be that the problem comes from the cache of the Alcatel 5 photo app. To solve the problem it’s enough to empty the cache of the app. To accomplish this, it is necessary to go to the Alcatel 5 settings menu. When there, select & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. After that go to Storage and click on Empty cache. After that try to restart the app.
4- Restart the Alcatel 5 in secure mode
If none of the previous steps work, it perhaps means that an app that is installed on your Alcatel 5 is conflicting with the camera . To know in cases where this is the case, you will need to restart your Alcatel 5 in secure mode. To discover how, read our tuto: Ways to start Alcatel 5 in secure mode. When you have started, you need to try to launch the camera application. If it functions properly, this means that a recently installed app is in conflict. We therefore advise you to uninstall the latest applications and test if it works.