Oftentimes, the Alcatel 1S displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly come from several places. So, so that you can connect properly to the Wifi network with your Alcatel 1S, we decided to write this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the Alcatel 1S. Finally, we will see what it truly is required to do and check on your Wifi box.
How to proceed when the Alcatel 1S has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel 1S
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Alcatel 1S may display the text: Authentication or authentication error . If perhaps the trouble comes from there, the solution is very simple. Just forget about the Wifi network in your Alcatel 1S. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s completed, you can try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Alcatel 1S because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is extremely basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Alcatel 1S. If perhaps it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the way you type the Wifi network password. Certainly, it truly is sometimes subtle to type a password Wifi on its Alcatel 1S. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is at times extremely simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel 1S. Then try to reconnect with your Alcatel 1S.
Check box settings
If perhaps none of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. Then try to connect your Alcatel 1S again to Wifi. If perhaps the authentication trouble continues, we recommend that you contact your service provider or a telephone store.
