You have just bought an ALCATEL 1C and when you turn it on, it displays the following error text message: SIM card not recognized. At times the ALCATEL 1C does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the ALCATEL 1C directly back. In fact, there are many methods to solve this problem. We will therefore see in this tuto, what are the stuff to do and verify to ensure that the SIM card is recognized on your ALCATEL 1C.
What to do when ever the SIM card is not recognized on my ALCATEL 1C
In the event that the SIM card is not recognized on your ALCATEL 1C, below is a list of stuff that can help you determine the source of the problem, see repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your ALCATEL 1C is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your ALCATEL 1C
At times the problem may sourced from the location of the SIM card. In fact, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the ALCATEL 1C from reading the SIM card. To solve this problem, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the problem comes from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your ALCATEL 1C
In the event that the two previous steps do not give anything, it is important to test a different SIM card to find out in the event that the problem comes from the card. In fact, in the event that other SIM card work on the ALCATEL 1C, it is because the problem comes from the card. Otherwise, it is at the level of the smartphone that we will have to look.
Confirm that your ALCATEL 1C is not Simlocker
In case you have tried many SIM cards on the ALCATEL 1C and none are recognized, the smartphone might be Simlocker. This means that the ALCATEL 1C will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.
Check that the problem does not sourced from the ROM installed on the ALCATEL 1C
This part mainly concerns the people who root the ALCATEL 1C to install a ROM that is not initial. In the event that this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we advise you to bring your ALCATEL 1C and the SIM card back to one of your operator’s shops.