You have just bought an Acer Primo Jade and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Acer Primo Jade does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Acer Primo Jade directly back. In truth, there are a lot of tricks to solve this issue. We will consequently see in this content, what are the things to do and confirm so that the SIM card is recognized on your Acer Primo Jade.
What to do when the SIM card is not recognized on my Acer Primo Jade
In the event that the SIM card is not recognized on your Acer Primo Jade, below is a list of things that could help you identify the source of the issue, see repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Acer Primo Jade is to clean it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Acer Primo Jade
Sometimes the issue may possibly originate from the tracking of the SIM card. In truth, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Acer Primo Jade from reading the SIM card. To solve this issue, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the issue originates from the SIM card, you may test it on a different phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Acer Primo Jade
In the event that the two previous steps do not give anything, it can be important to test a different SIM card to find out in cases where the issue originates from the card. In truth, in cases where other SIM card function on the Acer Primo Jade, it can be because the issue originates from the card. Otherwise, it can be at the level of the cellphone that we will have to look.
Verify that your Acer Primo Jade is not Simlocker
In case you have tried a lot of SIM cards on the Acer Primo Jade and non-e are recognized, the cellphone could be Simlocker. This implies that the Acer Primo Jade will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that could do that.
Check that the problem doesn’t originate from the ROM installed on the Acer Primo Jade
This part mainly concerns the people who root the Acer Primo Jade to install a ROM that is not initial. In the event that this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we advise you to bring your Acer Primo Jade and the SIM card back to 1 of your operator’s shops.
