Oftentimes, the Acer Liquid Jade displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that youre able to connect properly to the Wifi network with your Acer Liquid Jade, we decided to write this guide. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the Acer Liquid Jade. At last, we will see what it is important to do and check on your Wifi box.
What to do when the Acer Liquid Jade has an authentication problem on the Wifi network
Forget the Wifi network on your Acer Liquid Jade
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Acer Liquid Jade may display the message: Authentication or authentication error . If perhaps the issue comes from there, the answer is very simple. Simply forget about the Wifi network in your Acer Liquid Jade. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is carried out, youre able to try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Acer Liquid Jade because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Acer Liquid Jade. If perhaps it still does not work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the technique you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Acer Liquid Jade. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is at times incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Acer Liquid Jade. After that try to reconnect with your Acer Liquid Jade.
Check box settings
If perhaps none of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your Acer Liquid Jade again to Wifi. If perhaps the authentication issue carries on, we recommend that you contact your service provider or a telephone retail store.
