From time to time, the Zuk displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially result from many places. So, so that you may connect properly to the Wifi network with your Zuk, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you must do on the Zuk. Finally, we will see what it is actually necessary to do and check on your Wifi box.
What to do when the Zuk has an authentication problem on the Wifi network
Forget the Wifi network on your Zuk
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Zuk may display the text message: Authentication or authentication error . In cases where the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your Zuk. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is completed, you may try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Zuk because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Zuk. In cases where it still will not work, go to the next trick.
Retype Password
From time to time the authentication problem originates from the method you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Zuk. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is from time to time very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Zuk. Then try to reconnect with your Zuk.
Check box settings
In cases where non-e of the prior solutions did work, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Zuk again to Wifi. In cases where the authentication issue carries on, we recommend that you contact your service provider or a telephone store.
