ZTE: Wifi Authentication Problem

Sometimes, the ZTE displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly originate from a lot of places. So, so that you may connect properly to the Wifi network with your ZTE, we decided to write this guide. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you need to do on the ZTE. Finally, we will see what it truly is necessary to do and check on your Wifi box.

What to do when the ZTE has an authentication problem on the Wifi network

Forget the Wifi network on your ZTE

In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your ZTE may display the message: Authentication or authentication error . In cases where the issue comes from there, the answer is quite simple. Simply forget about the Wifi network in your ZTE. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. In the event that the issue is not solved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the ZTE because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your ZTE. In cases where it still doesn’t work, go to the next trick.

Retype Security password

Sometimes the authentication problem originates from the way you type the Wifi network password. In truth, it truly is sometimes subtle to type a password Wifi on its ZTE. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many laptop problems, the solution is from time to time incredibly simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your ZTE. Then try to reconnect with your ZTE.

Check box settings

In cases where non-e of the previous solutions did work, the problem might be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your ZTE again to Wifi. In cases where the authentication issue remains, we advise that you contact your service provider or a telephone retail store.