From time to time, the ZTE Blade 10 Prime displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by many places. So, so that you can connect properly to the Wifi network with your ZTE Blade 10 Prime, we decided to produce this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you have to do on the ZTE Blade 10 Prime. Finally, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the ZTE Blade 10 Prime has an authentication problem on the Wifi network
Forget the Wifi network on your ZTE Blade 10 Prime
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your ZTE Blade 10 Prime may display the message: Authentication or authentication error . If perhaps the issue comes from there, the answer is quite simple. Simply forget about the Wifi network in your ZTE Blade 10 Prime. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s completed, you can try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the ZTE Blade 10 Prime because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your ZTE Blade 10 Prime. If perhaps it still will not function, go to the next trick.
Retype Password
From time to time the authentication problem comes from the technique you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its ZTE Blade 10 Prime. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is sometimes very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your ZTE Blade 10 Prime. Then try to reconnect with your ZTE Blade 10 Prime.
Check box settings
If perhaps none of the previous answers did function, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your ZTE Blade 10 Prime again to Wifi. If perhaps the authentication issue carries on, we highly recommend that you contact your service provider or a telephone retail store.
