At times, the ZTE Axon displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you can connect properly to the Wifi network with your ZTE Axon, we decided to write this guide. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you need to do on the ZTE Axon. At last, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the ZTE Axon has an authentication problem on the Wifi network
Forget the Wifi network on your ZTE Axon
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your ZTE Axon may display the text message: Authentication or authentication error . In cases where the trouble comes from there, the answer is quite easy. Simply forget about the Wifi network in your ZTE Axon. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s completed, you can try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the ZTE Axon because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your ZTE Axon. In cases where it still doesn’t work, go to the next trick.
Retype Security password
At times the authentication problem originates from the method you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its ZTE Axon. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is sometimes extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your ZTE Axon. After that try to reconnect with your ZTE Axon.
Check box settings
In cases where non-e of the previous solutions did work, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your ZTE Axon again to Wifi. In cases where the authentication trouble remains, we recommend that you contact your service provider or a telephone retail store.
