You have just bought an YotaPhone and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the YotaPhone does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the YotaPhone directly back. In fact, there are many methods to solve this trouble. We will consequently see in this tuto, what are the stuff to do and confirm in order that the SIM card is recognized on your YotaPhone.
How to proceed when the SIM card is not recognized on my YotaPhone
Whenever the SIM card is not recognized on your YotaPhone, below is a list of stuff which could help you identify the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your YotaPhone is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your YotaPhone
Oftentimes the trouble may originate from the location of the SIM card. In fact, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the YotaPhone from reading the SIM card. To solve this trouble, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the trouble comes from the SIM card, you may test it on a different phone and you will have your answer. When it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your YotaPhone
Whenever the two previous steps do not give anything, it truly is required to test a different SIM card to find out if perhaps the trouble comes from the card. In fact, if perhaps other SIM card work on the YotaPhone, it truly is because the trouble comes from the card. Otherwise, it truly is at the level of the telephone that we will have to look.
Check that your YotaPhone is not Simlocker
If you have tried many SIM cards on the YotaPhone and non-e are recognized, the telephone may perhaps be Simlocker. This implies that the YotaPhone will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net which could do that.
Check that the problem doesn’t originate from the ROM installed on the YotaPhone
This part mainly concerns the people who root the YotaPhone to install a ROM that is not initial. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your YotaPhone and the SIM card back to one of your operator’s shops.