Yezz: Wifi Authentication Problem

Sometimes, the Yezz displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you can connect properly to the Wifi network with your Yezz, we decided to write this guide. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Yezz. At last, we will see what it truly is important to do and check on your Wifi box.

How to proceed when the Yezz has an authentication problem on the Wifi network

Forget the Wifi network on your Yezz

If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Yezz may display the text message: Authentication or authentication error . If perhaps the issue comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Yezz. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. If the issue is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Yezz because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You’re able to after that try to reconnect to the Wifi network with your Yezz. If perhaps it still will not work, go to the next trick.

Retype Password

Sometimes the authentication problem originates from the technique you type the Wifi network password. In truth, it truly is sometimes subtle to type a password Wifi on its Yezz. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of pc problems, the solution is sometimes very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Yezz. After that try to reconnect with your Yezz.

Check box settings

If perhaps non-e of the previous solutions did work, the problem might be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. After that try to connect your Yezz again to Wifi. If perhaps the authentication issue carries on, we recommend that you contact your service provider or a telephone store.