At times, the Xolo ZX displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that you’re able to connect properly to the Wifi network with your Xolo ZX, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the Xolo ZX. Finally, we will see what it truly is necessary to do and check on your Wifi box.
What to do when the Xolo ZX has an authentication problem on the Wifi network
Forget the Wifi network on your Xolo ZX
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Xolo ZX may display the text: Authentication or authentication error . If perhaps the problem comes from there, the answer is quite simple. Just forget about the Wifi network in your Xolo ZX. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is carried out, you’re able to try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Xolo ZX because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Xolo ZX. If perhaps it still will not work, go to the next trick.
Retype Security password
At times the authentication problem originates from the way you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its Xolo ZX. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is oftentimes incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Xolo ZX. Then try to reconnect with your Xolo ZX.
Check box settings
If perhaps none of the prior answers did work, the problem may be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. Then try to connect your Xolo ZX again to Wifi. If perhaps the authentication problem persists, we highly recommend that you contact your service provider or a telephone retail store.
