Select Page

At times, the Xiaomi Black Shark displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from many places. So, so that you’re able to connect properly to the Wifi network with your Xiaomi Black Shark, we decided to write this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you must do on the Xiaomi Black Shark. At last, we will see what it can be necessary to do and check on your Wifi box.

How to proceed when the Xiaomi Black Shark has an authentication problem on the Wifi network

Forget the Wifi network on your Xiaomi Black Shark

In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Xiaomi Black Shark may display the text message: Authentication or authentication error . In the event that the problem comes from there, the answer is straightforward. Just forget about the Wifi network in your Xiaomi Black Shark. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is completed, you’re able to try again to connect to the Wifi network. If the problem is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Xiaomi Black Shark because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Xiaomi Black Shark. In the event that it still does not function, go to the next trick.

Retype Security password

At times the authentication problem originates from the way you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its Xiaomi Black Shark. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many pc problems, the solution is from time to time incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Xiaomi Black Shark. After that try to reconnect with your Xiaomi Black Shark.

Check box settings

In the event that none of the previous answers did function, the problem could be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your Xiaomi Black Shark again to Wifi. In the event that the authentication problem persists, we recommend that you contact your service provider or a telephone store.