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You have just acquired an Wileyfox Spark and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Wileyfox Spark does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Wileyfox Spark directly back. Indeed, there are a lot of tricks to solve this problem. We will consequently see in this tuto, what are the things to do and verify to ensure that the SIM card is recognized on your Wileyfox Spark.unrecognized-sim-card-Wileyfox Spark

How to proceed when the SIM card is not recognized on my Wileyfox Spark

In the event that the SIM card is not recognized on your Wileyfox Spark, below is a list of things that could help you identify the source of the problem, see repairing the problem.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Wileyfox Spark is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Wileyfox Spark

Oftentimes the problem may sourced from the tracking of the SIM card. In truth, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Wileyfox Spark from reading the SIM card. To solve this problem, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on another mobile phone

To find out if the problem comes from the SIM card, you can test it on another phone and you will have your answer. In case it is not recognized on other devices, you can modify the SIM card.

Try another SIM card on your Wileyfox Spark

In the event that the two previous steps do not give anything, it is necessary to test another SIM card to find out in cases where the problem comes from the card. Indeed, in cases where other SIM card function on the Wileyfox Spark, it is because the problem comes from the card. Otherwise, it is at the level of the mobile phone that we will have to look.

Verify that your Wileyfox Spark is not Simlocker

When you have tried a lot of SIM cards on the Wileyfox Spark and non-e are recognized, the mobile phone may be Simlocker. It indicates that the Wileyfox Spark will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that could do that.

Check that the problem does not sourced from the ROM installed on the Wileyfox Spark

This part mainly concerns the people who root the Wileyfox Spark to install a ROM that is not initial. In the event that this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We recommend that you reinstall an initial ROM and re-test it.

In the event that nothing works

In the event that all the above solutions do not work, we recommend you to bring your Wileyfox Spark and the SIM card back to 1 of your operator’s shops.