Sometimes, the Wiko Y62 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from many places. So, so that you can actually connect properly to the Wifi network with your Wiko Y62, we decided to write this tuto. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you have to do on the Wiko Y62. Finally, we will see what it truly is required to do and check on your Wifi box.
How to proceed when the Wiko Y62 has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko Y62
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Wiko Y62 may display the message: Authentication or authentication error . If the issue comes from there, the solution is quite simple. Simply forget about the Wifi network in your Wiko Y62. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is done, you can actually try again to connect to the Wifi network. If the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Wiko Y62 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Wiko Y62. If it still doesn’t function, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the way you type the Wifi network password. In truth, it truly is sometimes subtle to type a password Wifi on its Wiko Y62. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Y62. After that try to reconnect with your Wiko Y62.
Check box settings
If none of the prior answers did function, the problem may perhaps be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Wiko Y62 again to Wifi. If the authentication issue remains, we highly recommend that you contact your service provider or a telephone store.
