Oftentimes, the Wiko SUNNY displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by several places. So, so that youre able to connect properly to the Wifi network with your Wiko SUNNY, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you need to do on the Wiko SUNNY. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Wiko SUNNY has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko SUNNY
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Wiko SUNNY may display the message: Authentication or authentication error . In the event that the issue comes from there, the solution is quite simple. Just forget about the Wifi network in your Wiko SUNNY. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, youre able to try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Wiko SUNNY because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Wiko SUNNY. In the event that it still does not work, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the way you type the Wifi network security password. In fact, it can be sometimes subtle to type a security password Wifi on its Wiko SUNNY. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is at times very simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Wiko SUNNY. Then try to reconnect with your Wiko SUNNY.
Check box settings
In the event that none of the previous solutions did work, the problem might be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. Then try to connect your Wiko SUNNY again to Wifi. In the event that the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.
