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Sometimes, the Wiko Sublim displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Wiko Sublim, we decided to write this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you need to do on the Wiko Sublim. At last, we will see what it is actually important to do and check on your Wifi box.

What to do when the Wiko Sublim has an authentication problem on the Wifi network

Forget the Wifi network on your Wiko Sublim

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko Sublim may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is straightforward. Simply forget about the Wifi network in your Wiko Sublim. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is done, you’re able to try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Wiko Sublim because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Wiko Sublim. In cases where it still doesn’t function, go to the next trick.

Retype Password

Sometimes the authentication problem comes from the solution you type the Wifi network password. In fact, it is actually sometimes subtle to type a password Wifi on its Wiko Sublim. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of laptop problems, the solution is occasionally very simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Sublim. After that try to reconnect with your Wiko Sublim.

Check box settings

In cases where non-e of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your Wiko Sublim again to Wifi. In cases where the authentication trouble persists, we recommend that you contact your service provider or a telephone store.