Sometimes, the Wiko Power U20 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from a lot of places. So, so that you can actually connect properly to the Wifi network with your Wiko Power U20, we decided to write this guide. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the Wiko Power U20. At last, we will see what it’s important to do and check on your Wifi box.
What to do when the Wiko Power U20 has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko Power U20
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Wiko Power U20 may display the message: Authentication or authentication error . In the event that the problem comes from there, the answer is quite easy. Just forget about the Wifi network in your Wiko Power U20. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s carried out, you can actually try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Wiko Power U20 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Wiko Power U20. In the event that it still does not work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the technique you type the Wifi network password. In truth, it’s sometimes subtle to type a password Wifi on its Wiko Power U20. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is sometimes incredibly simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Power U20. After that try to reconnect with your Wiko Power U20.
Check box settings
In the event that none of the prior answers did work, the problem might be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your Wiko Power U20 again to Wifi. In the event that the authentication problem carries on, we highly recommend that you contact your service provider or a telephone retail store.
